Legal

Privacy policy

Last updated: 24 October 2026

Hegde Solutions is the Data Fiduciary for Hegde Solutions website. This notice covers enquiries, demos, tickets, and cookies on this website. A customer’s own installation of a Hegde product is operated by that customer. Use the privacy notice inside that installation for data held there.

Notice version 2026-10-24. Last updated 24 October 2026.

Personal data

Name, work email, phone, organisation, city, and the message you send on a form
The product you ask to demo or raise a ticket about
A record of whether you allowed analytics and advertising cookies
Basic technical data such as browser type, when those cookies are on

Purposes

Use my name, email, and phone to answer this enquiry.
Use my details to verify my email and unlock the demo I asked for.
Use my details to open and reply to this support ticket.
Hegde Solutions may contact me later about other products. This is optional.

Each purpose is separate. A form asks you to tick the purpose that applies. Optional purposes are not required to submit the request they sit beside.

Sharing

Personal data is not sold.

Hosting and email delivery used to run hegdesolutions.com
SMS or WhatsApp, when a demo code is sent to the number you gave
Google or Meta, only if you choose Accept all on the cookie banner or you tick the separate marketing purpose

Cookies

Essential storage remembers your cookie choice. Analytics and advertising cookies load only if you choose Accept all. Essential only keeps those tools off. Clear this site’s data in the browser to see the banner again.

Automated tools

Questions typed into an assistant, and text a staff member asks the copilot to summarise, are sent to the AI host configured for this installation for that request. Do not put another person’s identity documents or passwords into a free-text question.

Retention and erasure

Enquiry, demo, and ticket records are kept while the conversation is open and for up to 3 years as a business record, unless you ask for erasure sooner and no law requires us to keep them. A demo stays unlocked in your browser for up to 48 hours. One-time codes are discarded after they are used or they expire.

Your rights

Access a summary of the personal data this installation holds about you.
Ask for a correction if it is inaccurate or incomplete.
Ask for erasure when the purpose is finished, you withdraw consent, or the law no longer allows the organisation to keep it.
Withdraw consent for an optional purpose. Withdrawal does not undo processing that already happened, and it does not cancel a record the law requires the organisation to keep.
Nominate another person who may exercise these rights if you die or become unable to do so.
Raise a grievance with the contact below. You may also approach the Data Protection Board of India after using that contact.

Exercise these rights. The organisation will ask you to confirm you are the person the data is about, or their nominee, before it releases or deletes anything.

Security and breaches

Access to the product is limited to signed-in staff. If a personal-data breach is likely to affect you, the Data Fiduciary must inform you and the Data Protection Board in the way the Act and its Rules require. Staff record that incident in this installation’s breach register. The software does not file the notice with the Board by itself.

Grievance contact

Hegde Solutions
Email: hello@hegdesolutions.com
Phone: +91 99009 43206

Publishing this notice does not certify Hegde Solutions under the Digital Personal Data Protection Act, 2023.

Copyright

Contact

Hegde Solutions
Email: hello@hegdesolutions.com
Phone: +91 99009 43206