Housing society · Pune

Faster maintenance collections for a 180-flat society

The managing committee replaced spreadsheet dues tracking with Society Management — members, bills, and complaint follow-up in one place.

Scenario-based story drawn from real deployment patterns. Ask us for a walkthrough tailored to your organisation.

Challenge

Dues were tracked in Excel, payment status was unclear, and complaint follow-ups depended on WhatsApp threads that got lost.

Approach

Rolled out member/flat records, monthly maintenance billing, payment tracking, and a complaint desk with owners and SLAs.

Outcomes

  • Clear visibility of paid vs pending flats each month
  • Complaint tickets with owners instead of chat scrolls
  • Committee notices and amenity booking from one office login

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