Challenge
Room lists were printed each morning, housekeeping updates lagged, and restaurant charges reached the folio late — or not at all.
Approach
Configured room types and occupancy, front-desk check-in/out, housekeeping status, and folio posting for F&B and extras.
Outcomes
- Shared room status between desk and housekeeping
- Folios that include charges before the guest leaves
- Occupancy and collection numbers for the owner without night-audit piles